Air Force AFSC · IT & Cyber
3D0X1 Knowledge Operations Management
Overview
A Knowledge Operations Management specialist coordinates and distributes information and data across Air Force departments. The specialist creates launch manuals and manages the storage, flow, distribution, life cycle, and disposal of communications, information, and high-level documents.
Skill levels: 3D011 helper · 3D031 apprentice · 3D051 journeyman · 3D071 craftsman
Core Skills
- knowledge management
- content and records management
- SharePoint and collaboration platform administration
- information lifecycle management
- metadata and taxonomy design
- process documentation and SOP development
- workflow design and automation basics
- data governance support
- access control and permissions management
- technical writing
Civilian Software & Tools
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Word
- Adobe Acrobat
- Adobe InDesign
Civilian Career Paths
- IT Management
- Systems Administration
- Help Desk Support
- Training and Education
Training & Development
Getting Started
- Microsoft 365 Certified: Teams Administrator Associate
- ITIL 4 Foundation
Career Growth
- Microsoft 365 Certified: Administrator Expert
- Certified Information Professional (CIP)
- Information Governance Professional (IGP)
- Certified Records Manager (CRM)
What the Work Involves
- Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
- Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
- Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
- Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
- Develop, document, or maintain standards, best practices, or system usage procedures.
Related Occupations
- Management Analysts
- Computer Systems Analysts
- Database Administrators
- Health Information Technologists and Medical Registrars
Typical preparation for these civilian roles: a four-year degree or equivalent experience.
Equivalent Roles in Other Branches
Descriptions may be summarized for clarity. Verify all information with your branch career counselor or official military documentation before making career decisions.
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