Description
Computers and technology continue to be an integral part of everything we do. Providing the Air Force with communications networking expertise, Client Systems specialists ensure that all of our computer hardware and software function correctly at all times. From installing necessary programs to troubleshooting and repairing any problems that arise, these experts play a critical role ensuring that we maintain the access and control of the technology necessary to complete all of our missions.
Core Skills
- desktop and laptop support
- operating system installation and configuration
- user account administration
- hardware troubleshooting and repair
- software deployment and patching
- ticketing and incident management
- customer service and end-user training
- network connectivity troubleshooting
- peripheral and printer support
- asset and configuration management
- security best practices implementation
- remote support tools usage
- documentation and knowledge base creation
- time and priority management
- small team coordination
Common Certifications
- CompTIA Security+
- CompTIA A+
- CompTIA Network+
- Microsoft Certified: Windows Client
- Microsoft 365 Certified: Endpoint Administrator Associate
- Cisco Certified Network Associate (CCNA)
- CompTIA CySA+
- Certified Information Systems Security Professional (CISSP)
- ITIL 4 Foundation
Civilian Career Paths
- HELP DESK SUPPORT
- SYSTEMS ADMINISTRATION
- NETWORK OPERATIONS
- IT MANAGEMENT
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Data sourced from official Air Force publications and public military occupational references. Descriptions may be summarized for clarity. Verify all information with your branch career counselor or official military documentation before making career decisions.