Air Force AFSC · IT & Cyber
3D1X1 Client Systems
Overview
Client Systems specialists install necessary programs and troubleshoot and repair computer hardware and software. They provide communications networking expertise and help maintain access to and control of Air Force technology.
Skill levels: 3D111 helper · 3D131 apprentice · 3D151 journeyman · 3D171 craftsman
Core Skills
- desktop and laptop support
- operating system installation and configuration
- user account administration
- hardware troubleshooting and repair
- software deployment and patching
- ticketing and incident management
- customer service and end-user training
- network connectivity troubleshooting
- asset and configuration management
- security best practices implementation
Civilian Software & Tools
- Apple iOS
- Apple macOS
- Linux
- Microsoft Active Directory
- Microsoft Azure software
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
Civilian Career Paths
- Help Desk Support
- Systems Administration
- Network Operations
- IT Management
Training & Development
Getting Started
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Microsoft Certified: Endpoint Administrator Associate
- ITIL 4 Foundation
Career Growth
- Microsoft 365 Certified: Endpoint Administrator Associate
- Cisco Certified Network Associate (CCNA)
- Certified Information Systems Security Professional (CISSP)
What the Work Involves
- Oversee the daily performance of computer systems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Related Occupations
- Computer Systems Engineers/Architects
- Computer Network Architects
- Computer Systems Analysts
- Database Administrators
Typical preparation for these civilian roles: a four-year degree or equivalent experience.
Formerly Known As (Legacy)
Retired codes that converted into 3D1X1. Each legacy page documents the cited history.
Similar Specialties
Descriptions may be summarized for clarity. Verify all information with your branch career counselor or official military documentation before making career decisions.
Report an error on this page