Description
It takes more than doctors and nurses to keep our Air Force medical facilities up and running. Responsible for handling everything leading up to and following patient visits, Health Services Management specialists keep all our medical facilities operating efficiently. These professionals’ skills are called upon to do everything from processing patient records and administering facilities to coordinating payments and preparing staffing plans, ensuring that every patient can get the top-rate care they need when they need it.
Core Skills
- healthcare administration
- medical records management
- patient registration and scheduling
- HIPAA and privacy compliance
- claims and billing coordination
- data entry and validation
- report generation and analysis
- workflow optimization
- customer service
- process documentation
- staffing and resource planning support
- training and onboarding support
- attention to detail
- verbal and written communication
Common Certifications
- Certified Professional in Healthcare Quality (CPHQ)
- Certified Medical Manager (CMM)
- Certified Professional in Healthcare Information and Management Systems (CPHIMS)
- HIPAA Compliance Training
- Joint Commission Standards Training
Civilian Career Paths
- ADMINISTRATION
- IT MANAGEMENT
- PROJECT MANAGEMENT
- HUMAN RESOURCES
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Equivalent Roles in Other Branches
Data sourced from official Air Force publications and public military occupational references. Descriptions may be summarized for clarity. Verify all information with your branch career counselor or official military documentation before making career decisions.