Navy NEC · Logistics
862A Navy Reserve Order Writing System (NROWS) Orders Specialist
A Navy Enlisted Classification: a skill designation sailors hold in addition to their rating.
Overview
A Navy Reserve Order Writing System orders specialist processes and approves Active Duty for Training, Annual Training, Inactive Duty Training Travel, and associated travel orders. The specialist works in the Navy Reserve Order Writing System and Defense Travel System for Selected Reserve and Inactive Ready Reserve Sailors at installations ashore and commands afloat under the Order Writing Authority's supervision.
Core Skills
- reserve order processing
- nrows system operation
- defense travel system operation
- travel authorization review
- funding validation
- personnel data entry
- order compliance checking
- records management
- customer service
Civilian Software & Tools
- Microsoft Excel
- Microsoft Office software
- Adobe Acrobat
- Apple Safari
- Intuit QuickBooks
- Microsoft Access
- Microsoft Edge
- Microsoft Outlook
Civilian Career Paths
- Administration
- Transportation Management
- Finance and Accounting
- Human Resources
Training & Development
Getting Started
- Microsoft Office Specialist: Excel Associate
- Microsoft Office Specialist: Word Associate
- Certified Administrative Professional (CAP)
Career Growth
- Certified Government Travel Professional (CGTP)
- Certified Administrative Professional (CAP)
- Project Management Professional (PMP)
- Certified Payroll Professional (CPP)
Also Common
- Certified Travel Industry Executive (CTIE)
- ASTA Verified Travel Advisor (VTA)
- CompTIA Project+
What the Work Involves
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Recommend merchandise or services that will meet customers' needs.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
Related Occupations
- Shipping, Receiving, and Inventory Clerks
- Postal Service Clerks
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- Customer Service Representatives
Typical preparation for these civilian roles: vocational training or an associate degree.
Descriptions may be summarized for clarity. Verify all information with your branch career counselor or official military documentation before making career decisions.
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