Description
Retail Services Specialists (RS) provide direct personal services by operating and managing retail and service activities to include: ship stores, vending and cash collection machines, shipboard barbershop, laundry operations, postal services and hotel services. Managers perform administrative and automated stock control functions for all activities operated.
Core Skills
- retail operations and customer service
- cash handling and accountability
- inventory and stock control management
- use of POS and vending systems
- basic financial reporting and reconciliation
- postal operations and mail handling
- laundry and hotel services coordination
- facility and service quality assurance
- complaint resolution and service recovery
- administrative record keeping
- use of automated supply and logistics systems
- teamwork in multi-service environments
- time management and task prioritization
- basic data entry and office software use
Common Certifications
- Certified Retail Management Professional (CRMP)
- Certified Customer Service Professional (CCSP)
- Certified Professional in Supply Management (CPSM)
- Certified Administrative Professional (CAP)
- Certified Hospitality Supervisor (CHS)
Civilian Career Paths
- FOOD SERVICE
- CULINARY MANAGEMENT
- WAREHOUSE OPERATIONS
- FACILITIES MANAGEMENT
Defense contractor jobs for RS
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Data sourced from official Navy publications and public military occupational references. Descriptions may be summarized for clarity. Verify all information with your branch career counselor or official military documentation before making career decisions.