Navy NEC · Logistics
S00A Ship’s Store Afloat Resale Operations Management (ROM) Manager
A Navy Enlisted Classification: a skill designation sailors hold in addition to their rating.
Overview
A Ship's Store Afloat Resale Operations Management Manager manages all service activities aboard ROM-configured ships and uses electronic commerce and civilian automated systems. The manager works with computer-based cash registers, laser scanning, cash-less debit, and Electronic Data Interchange systems and produces and analyzes ROM management reports to maintain financial and material accountability.
Core Skills
- retail operations management
- point of sale systems
- inventory accountability
- perpetual inventory control
- cashless payment processing
- cost accounting
- management report analysis
- electronic data interchange
- customer service supervision
Civilian Software & Tools
- Microsoft Office software
- Adobe Acrobat
- Adobe Illustrator
- Adobe InDesign
- Adobe Photoshop
- Apple Safari
- Autodesk Revit
Civilian Career Paths
- Supply Chain Management
- Inventory Management
- Finance and Accounting
- IT Management
Training & Development
Getting Started
- Microsoft Office Specialist: Excel Associate (Microsoft 365 Apps)
- Supply Chain Procurement Certificate
Career Growth
- Certified in Planning and Inventory Management (CPIM)
- Certified Supply Chain Professional (CSCP)
- Microsoft Certified: Power BI Data Analyst Associate
- Certified Professional in Supply Management (CPSM)
Also Common
- Certified Retail Operations Professional (CROP)
- Lean Six Sigma Green Belt
What the Work Involves
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
Related Occupations
- First-Line Supervisors of Non-Retail Sales Workers
- First-Line Supervisors of Office and Administrative Support Workers
- First-Line Supervisors of Food Preparation and Serving Workers
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Typical preparation for these civilian roles: a high school diploma and some on-the-job training.
Equivalent Roles in Other Branches
Descriptions may be summarized for clarity. Verify all information with your branch career counselor or official military documentation before making career decisions.
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