IT Operations Manager
Directing IT and telecommunications network installation and operations, advising commanders, and coordinating across headquarters transfer directly to IT operations oversight.
How to prepare: Build a sanitized case study of a network installation or operations effort, showing how you coordinated teams, set priorities, and translated technical issues into leadership decisions.
What the civilian work involves
- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
- Review project plans to plan and coordinate project activity.
Civilian tools and software (examples)
- Atlassian JIRA