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Coast Guard Officer specialty · IT & Cyber

ISM Information Systems Management

Current service use not established

This code is listed in the directory. Inclusion alone does not confirm current service use.

A Coast Guard officer specialty, not an enlisted rating.

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Overview

An Information Systems Management Chief Warrant Officer develops and supervises information systems while enforcing information security policies and computer system requirements. This officer oversees personnel who manage servers, networks, telephony systems, information assurance, system security, and general system support and administration.

Core Skills

  • Senior technical expertise in network administration

Civilian Career Paths

Career associations are editorial assessments of the cited evidence, not an official crosswalk unless the evidence explicitly says so. O*NET supplies civilian occupation information, not proof of a military match. Related experience does not confer civilian qualifications. Tasks and tools below describe civilian work, not military training.

Network and Computer Systems Administrators

ISM experience providing senior technical expertise in IT systems and network administration directly overlaps with civilian systems and network administration.

How to prepare: Build a lab demonstrating network configuration, system troubleshooting, and backup restoration, and document the results for interviews.

What the civilian work involves
  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Civilian tools and software (examples)
  • Linux
  • Microsoft Active Directory
  • Ansible software

Computer and Information Systems Managers

ISM senior technical expertise in information technology management provides a direct foundation for managing civilian IT operations.

How to prepare: Prepare an IT operations case study showing how you would set priorities, assign technical work, and coordinate a system change.

What the civilian work involves
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Review project plans to plan and coordinate project activity.
  • Assign and review the work of systems analysts, programmers, and other computer-related workers.
Civilian tools and software (examples)
  • Atlassian JIRA

Training & Development

Choose credentials for your target role. COOL funding markers describe program listings, not a guarantee of eligibility or funding.

Getting Started

  • Cisco Certified Network Associate (CCNA) · Funded

    Validate network fundamentals, IP connectivity, IP services, and automation knowledge for a civilian administration role.

    Eligibility and preparation: No prerequisites; earning the certification requires passing exam 200-301 CCNA.

    For: Network and Computer Systems Administrators

  • Certified Associate in Project Management (CAPM)

    Develop project-management knowledge to support planning and coordinating civilian IT projects.

    Eligibility and preparation: At least 18 years old, a secondary degree such as a high school diploma or GED, and at least 23 hours of project management education before the exam; no experience required.

    For: Computer and Information Systems Managers

Notes & Sources

Evidence for this guidance (5 documents)
  1. USCG authority snapshot: ISM Information Systems Management

    [1] data/authority/coast_guard-codes.json entry ISM (COOL USCG MOC Feed (uscg.json) + COOL Feed (uscg.json) + CG COOL Website); fetched 2026-07-25

    Supports: Senior technical expertise in network administration, Network and Computer Systems Administrators (O*NET 15-1244.00), Computer and Information Systems Managers (O*NET 11-3021.00)

  2. O*NET: Network and Computer Systems Administrators

    [2] O*NET 30.3 occupational data

    Supports: Network and Computer Systems Administrators (O*NET 15-1244.00)

  3. O*NET: Computer and Information Systems Managers

    [3] O*NET 30.3 occupational data

    Supports: Computer and Information Systems Managers (O*NET 11-3021.00), Certified Associate in Project Management (CAPM)

  4. COOL credential mapping: Cisco Certified Network Associate (CCNA)

    [4] ISM cached COOL credential feed

    Supports: Cisco Certified Network Associate (CCNA)

    [5]Cisco: CCNA certification · How to earn your CCNA, Core exam 200-301 CCNA; updated 31 August 2026, retrieved 23 September 2026

    Supports: Cisco Certified Network Associate (CCNA)

  5. COOL credential mapping: Certified Associate in Project Management (CAPM)

    [6] ISM cached COOL credential feed

    Supports: Certified Associate in Project Management (CAPM)

    [7]PMI: Certified Associate in Project Management eligibility · Check eligibility and prepare, Eligibility Requirements; retrieved through Jina Reader 2026-09-23

    Supports: Certified Associate in Project Management (CAPM)

Defense contractor jobs for ISM

Descriptions may be summarized for clarity. Verify all information with your branch career counselor or official military documentation before making career decisions.

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